- there are 8 active statements in category,
- for an item? in this category, 2 of the 8 active statements have a response, so
- 2 / 8 = 0.25, thus the item's transparency = 25%
transparency
transparency
Transparency of a product/service is the number of statements that have an answer divided by active statements in the product's category. We multiply this ratio by 100 to express it as percentage. For example: